Senior Account Manager driving IT transformation for enterprise financial services clients
About
Tara Costa is a Senior Account Manager at Data#3 with over 13 years of IT sales experience. She owns a portfolio of enterprise accounts in financial services, leveraging strong client relationships and a broad understanding of Data#3's full technology stack to deliver tailored solutions. With a background in vendor sales and deep industry exposure in higher education and manufacturing, Tara excels at orchestrating complex deals by engaging subject matter experts to meet client needs.
Experience
- 2020-03 — PresentCurrentSenior Account ManagerData#3
Leads enterprise account strategy for financial services clients in Western Australia, driving multi-million dollar sales of Data#3's full technology portfolio including cloud, data, security and workplace solutions.
- Grew assigned account revenue by 45% within first 18 months
- Consistently ranked in top 10% of national sales team
- Orchestrates cross-practice teams to deliver complex digital transformation programs
- 2017-06 — 2020-02Enterprise Account ManagerIngram Micro
Managed key Microsoft and Cisco partner relationships, focusing on higher education and manufacturing sector clients across Australia.
- Achieved 128% of annual sales target in 2019
- Developed strategic partnerships with 3 major WA universities
- Expanded manufacturing client base by 40% through targeted solution selling
- 2014-01 — 2017-05Account ExecutiveDell Technologies
Sold infrastructure and end-user computing solutions to mid-market and enterprise clients, with a focus on the education sector.
- Closed largest single transaction for WA education sector in 2016
- Recognised as 'Rookie of the Year' in 2014
- Built strong executive relationships with CIOs at 12 institutions
- 2011-03 — 2013-12Business Development ManagerTelstra
Early career role developing telecommunications and managed services sales pipelines in the manufacturing and professional services sectors.
- Generated $2.8M in new business revenue in 18 months
- Successfully transitioned into IT sales after demonstrating strong commercial acumen
Projects
- Digital Workplace Transformation Program2022-05 — 2023-02Perth Financial Group · Financial Services · as Account Lead
Led $4.2M engagement resulting in 95% user adoption rate and 40% reduction in support tickets within 6 months across 1800 users.
Microsoft 365Windows 11IntunePower PlatformSecurity & Compliance - Hybrid Cloud Migration Initiative2021-08 — 2022-04WA University Alliance · Higher Education · as Strategic Account Manager
Coordinated $3.1M multi-vendor project that migrated 85% of workloads to Azure, delivering 32% cost savings and improved research collaboration capabilities for 3 universities.
AzureCisco MerakiDell APEXData#3 Cloud Services - Secure OT & IoT Platform Rollout2019-11 — 2020-09AustMining Corp · Manufacturing · as Sales Executive
Secured $2.7M contract that deployed secure connectivity to 47 remote mine sites, reducing cyber security incidents by 75% and improving operational uptime by 18%.
Cisco Industrial IoTMicrosoft Defender for IoTPalo Alto NetworksData#3 Managed Security - SAP on Azure Migration2018-06 — 2019-03SouthWest Manufacturing · Manufacturing · as Account Executive
Facilitated $1.9M project that migrated mission-critical ERP system to Azure, delivering 45% improvement in system performance and enabling real-time analytics for supply chain optimisation.
SAP S/4HANAAzure InfrastructureDell PowerEdgeData#3 Professional Services - Student Experience Platform Enhancement2016-09 — 2017-05Edith Cowan University · Higher Education · as Account Manager
Drove $1.4M initiative that modernised student services platform, resulting in 28% increase in student satisfaction scores and processing efficiency gains of 52%.
Microsoft Dynamics 365Power AppsPower BIAzure AD - Cybersecurity Modernisation Program2023-03 — —National Bank of WA · Financial Services · as Senior Account Manager
Orchestrated $5.8M deal that consolidated security tools and established a 24x7 managed detection service, achieving 60% reduction in mean time to detect threats.
Microsoft SentinelCisco Secure FirewallCrowdStrikeData#3 SOC Services