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Moana Cheung

Modern Workplace Engineer

Brisbane · Brisbane, QLD, Australia · moana.cheung@data3.com.au

Modern Workplace Engineer specialising in Intune, Autopilot and Defender for Endpoint deployments

DefenceEducationManufacturingProfessional ServicesRetail

About

Moana Cheung is a Modern Workplace Engineer with over 16 years of experience delivering secure and scalable end-user computing solutions. She specialises in Microsoft Intune, Autopilot and Defender for Endpoint, having successfully rolled out more than 10,000 devices for education and enterprise clients. Moana is passionate about enabling seamless collaboration and modern device management across Defence, Retail, Manufacturing and Professional Services sectors.

Experience

  1. 2021-03 — Present
    Current
    Modern Workplace Engineer
    Data#3

    Lead engineering and support for Modern Workplace engagements with a focus on Intune, Autopilot and endpoint security across education, defence and enterprise clients.

    • Designed and delivered large-scale device deployment programs using Autopilot and Intune
    • Implemented Microsoft Defender for Endpoint policies resulting in significant reduction in security incidents
    • Provide Tier-3 support and knowledge transfer to client IT teams
  2. 2018-06 — 2021-02
    Senior Workplace Technology Specialist
    Telstra

    Supported enterprise and government clients with Microsoft 365 and device management platforms.

    • Led migration of 8,000 devices to Intune for a major government department
    • Developed automation scripts to streamline device provisioning
  3. 2014-09 — 2018-05
    End User Computing Consultant
    Deloitte Australia

    Consulted on digital workplace transformation projects for large Australian organisations.

    • Designed and implemented collaboration platforms for professional services firms
    • Managed Windows 10 rollout projects for manufacturing clients
  4. 2009-02 — 2014-08
    Desktop Support Engineer
    Commonwealth Bank of Australia

    Provided technical support and device management within the bank's national branch and corporate environment.

    • Supported 4,500+ endpoints across retail banking network
    • Participated in pilot programs for new endpoint security tools

Projects

  1. Defence Secure Device Rollout
    2023-05 — 2024-04
    Department of Defence · Defence · as Modern Workplace Engineer

    Successfully deployed 4,200 hardened devices across multiple classified environments, achieving 100% compliance with IRAP and Essential Eight controls.

    Microsoft IntuneWindows AutopilotMicrosoft Defender for EndpointAzure ADWindows 11
  2. EduTech Device Transformation Program
    2022-02 — 2023-06
    Queensland Department of Education · Education · as Lead Intune Engineer

    Rolled out 10,500 student and teacher devices with zero-touch provisioning, reducing deployment time by 85% and support tickets by 62%.

    IntuneAutopilotDefender for EndpointMicrosoft 365 EducationPowerShell
  3. TAFE Digital Learning Device Program
    2022-09 — 2023-02
    TAFE Queensland · Education · as Modern Workplace Engineer

    Deployed 2,800 devices to TAFE campuses across Queensland, achieving 98% first-time enrolment readiness and reducing IT support workload by 55%.

    IntuneAutopilotDefender for EndpointAzure ADWindows 11
  4. Retail Store Modernisation
    2021-08 — 2022-01
    Woolworths Group · Retail · as Modern Workplace Consultant

    Modernised device fleet for 180 stores, improving POS and back-office system uptime to 99.8% and streamlining software updates.

    Microsoft IntuneMicrosoft TeamsDefender for EndpointWindows 10
  5. Manufacturing Endpoint Security Enhancement
    2020-11 — 2021-05
    Boeing Australia · Manufacturing · as Endpoint Security Specialist

    Reduced endpoint security incidents by 74% across production facilities while maintaining strict OT network segmentation.

    Microsoft Defender for EndpointIntuneAzure AD Conditional AccessPowerBI
  6. Hybrid Workforce Enablement
    2019-03 — 2019-12
    PwC Australia · Professional Services · as Collaboration Engineer

    Enabled secure remote work for 6,500 staff with full device compliance, resulting in 40% increase in collaboration metrics.

    Microsoft TeamsIntuneAutopilotSharePoint OnlineEndpoint Analytics