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Bridget O'Loughlin

Solution Architect — End User Computing

Adelaide · Adelaide, SA · bridget.oloughlin@data3.com.au

Intune and Autopilot specialist architecting modern end user computing and Teams Phone deployments

Energy & UtilitiesManufacturingMining & ResourcesState Government

About

Bridget O'Loughlin is a Solution Architect specialising in End User Computing with a deep focus on Microsoft Intune, Autopilot and modern device management. She designs and delivers secure, scalable workplace solutions including Teams Phone deployments and Microsoft Viva rollouts across government and critical industry sectors. With a background in Modern Workplace consulting, Bridget brings almost two decades of experience translating complex business needs into practical technology outcomes.

Experience

  1. 2021-08 — Present
    Current
    Solution Architect — End User Computing
    Data#3

    Leads the design and delivery of modern workplace solutions with a focus on Intune, Autopilot, Teams telephony and employee experience platforms for public and private sector clients.

    • Architected Intune and Autopilot deployments for multiple state government agencies
    • Designed and implemented Microsoft Teams Phone deployments with Direct Routing
    • Led Microsoft Viva rollout strategy and adoption programs for enterprise clients
  2. 2017-03 — 2021-07
    Senior Modern Workplace Consultant
    Microsoft Partner (Modern Workplace Consulting)

    Delivered end-to-end workplace transformation projects focusing on Microsoft 365, device management and collaboration tools across multiple industries.

    • Led device management modernisation projects for mining and energy clients
    • Designed and deployed cloud-based PC lifecycle management solutions
  3. 2014-05 — 2017-02
    Workplace Technology Architect
    SA Government (Department of Premier and Cabinet)

    Architected and managed the end user computing environment for a large state government department during its transition to Windows 10 and Office 365.

    • Managed 8,000+ device estate migration to modern management
    • Implemented enterprise mobility and security policies
  4. 2008-02 — 2014-04
    Desktop Services Engineer
    BHP

    Provided engineering and project delivery for desktop, mobility and collaboration platforms within BHP's global mining operations.

    • Supported manufacturing and resources sector IT environments
    • Delivered SCCM infrastructure and OSD task sequence projects

Projects

  1. Clinical Device Modernisation Program
    2023-02 — 2024-06
    SA Health · State Government · as Solution Architect

    Successfully onboarded 4,500 clinical devices to cloud management, reducing provisioning time from 4 hours to 25 minutes and achieving 98% compliance rate.

    Microsoft IntuneWindows AutopilotAzure ADMicrosoft Endpoint ManagerPowerShell
  2. Microsoft Viva Adoption Program
    2023-08 — 2024-03
    Viva Energy Australia · Energy & Utilities · as Solution Architect

    Designed and executed enterprise-wide Viva rollout for 5,000 staff, increasing employee engagement scores by 28% within six months of launch.

    Microsoft VivaViva ConnectionsViva InsightsSharePoint OnlineTeams
  3. Teams Telephony Modernisation
    2022-11 — 2023-07
    Department for Infrastructure and Transport (SA) · State Government · as Lead Architect

    Replaced legacy PBX with Microsoft Teams Phone across 45 sites, delivering annual savings of $380k and improving call resolution times by 35%.

    Microsoft Teams PhoneDirect RoutingIntuneAuto AttendantCall Queues
  4. Modern Workplace Transformation
    2022-06 — 2023-01
    Origin Energy · Energy & Utilities · as Lead EUC Architect

    Designed and delivered a national Intune + Autopilot deployment for 3,200 users and implemented Teams Phone for 18 sites, resulting in 40% reduction in telephony costs.

    IntuneAutopilotTeams PhoneMicrosoft 365Viva Insights
  5. Remote Site Device Management Initiative
    2021-09 — 2022-05
    Rio Tinto · Mining & Resources · as Solution Architect

    Deployed secure, centrally managed devices to 12 remote mining sites, improving patch compliance from 62% to 97% and reducing field support tickets by 65%.

    Microsoft IntuneAutopilotAzure ArcWindows 11 EnterpriseDefender for Endpoint
  6. Windows 11 & Intune Migration
    2024-01 — —
    Hanson Australia · Manufacturing · as Solution Architect

    Migrated 1,800 manufacturing and office devices to Windows 11 and Intune, achieving zero business downtime and improving security posture with 100% encryption compliance.

    Windows AutopilotIntuneConfiguration ManagerEntra IDBitLocker