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Eliza Ricci

Former employee

Solution Architect — Networking (FORMER)

Canberra · Canberra, ACT · eliza.ricci@data3.com.au

CCIE Enterprise Infrastructure architect specialising in SD-WAN, Catalyst Center and ISE deployments

Energy & UtilitiesHealthcareManufacturingRetail

About

Eliza Ricci is a Cisco-certified networking architect with over 27 years of experience designing and delivering complex enterprise networks across healthcare, energy, retail and manufacturing sectors. She specialises in SD-WAN, Cisco Catalyst Center and Identity Services Engine (ISE) solutions. Eliza left Data#3 in 2023 to take up an in-house Solution Architect role with a national telecommunications provider.

Experience

  1. 2023-06 — Present
    Current
    Principal Solution Architect - Networking
    National Telco (Telstra)

    In-house architecture leadership for national network transformation programs focusing on SD-WAN, SASE and automated campus networks.

    • Architected national SD-WAN overlay for 1,200+ sites
    • Led migration from legacy MPLS to Cisco Catalyst Center managed infrastructure
  2. 2018-03 — 2023-05
    Solution Architect - Networking
    Data#3

    Delivered complex networking solutions for federal government, healthcare and utilities clients across Australia.

    • Designed and deployed multiple ISE 3.0 zero-trust access platforms
    • Led Cisco SD-WAN (Viptela) implementations for enterprise clients
  3. 2012-11 — 2018-02
    Principal Network Architect
    Dimension Data

    Led architecture and presales activities for large-scale networking and data centre projects.

    • Architected national retail client's MPLS and internet backbone transformation
    • Delivered Cisco ACI and Nexus 9000 solutions for manufacturing sector
  4. 2008-05 — 2012-10
    Senior Network Design Engineer
    Telstra

    Designed and optimised carrier-grade IP/MPLS networks and enterprise customer solutions.

    • Designed carrier Ethernet and IP VPN services for major utilities clients
    • Led technical response for large healthcare network tenders
  5. 2004-02 — 2008-04
    Network Consultant
    Deloitte

    Provided technology advisory and implementation services within the Deloitte Consulting technology practice.

    • Designed secure campus networks for multiple state government health departments
    • Conducted network assessments and architecture reviews for energy sector clients
  6. 1997-01 — 2004-01
    Network Engineer
    Cisco Systems

    Early career technical role focused on advanced enterprise routing, switching and security.

    • Supported Tier-1 enterprise customers across Australia and New Zealand
    • Gained deep expertise in Cisco routing and switching platforms

Projects

  1. Catalyst Center Assurance & Automation Deployment
    2022-04 — 2023-04
    AGL Energy · Energy & Utilities · as Principal Consultant

    Implemented AI-driven assurance platform resulting in 70% faster mean-time-to-resolution for network incidents across national operations.

    Cisco Catalyst CenterCatalyst 9500ThousandEyesPython automation
  2. Secure Manufacturing Campus & OT Segmentation
    2022-01 — 2023-02
    Boeing Australia · Manufacturing · as Network Architect

    Designed and implemented OT/IT segmentation architecture across three manufacturing sites, achieving full compliance with IEC 62443 standards.

    Cisco Catalyst 9300Cisco ISESD-AccessTrustSecIndustrial Ethernet
  3. Secure Hospital Network Modernisation
    2021-02 — 2022-11
    ACT Health Directorate · Healthcare · as Lead Network Architect

    Delivered policy-based segmentation and zero-trust access across 12 major hospitals, reducing unauthorised access incidents by 94% and improving clinician mobility.

    Cisco Catalyst 9000Cisco ISE 3.1SD-AccessCisco DNA Center
  4. National SD-WAN Transformation
    2020-06 — 2021-09
    Energy Australia · Energy & Utilities · as Solution Architect

    Replaced legacy MPLS network with intelligent SD-WAN across 180 sites, delivering 45% reduction in WAN costs and 99.98% uptime.

    Cisco Viptela SD-WANCisco Catalyst CenterMeraki MXvManage
  5. ISE 2.6 to 3.0 Upgrade & Policy Migration
    2019-08 — 2020-03
    Woolworths Group · Retail · as Lead ISE Architect

    Successfully upgraded and expanded ISE deployment across 1,100+ stores, enabling dynamic policy enforcement and reducing helpdesk tickets by 62%.

    Cisco ISE 3.0pxGridCisco DNA Center802.1XMulti-Auth
  6. Enterprise SD-WAN and SASE Rollout
    2018-09 — 2019-12
    Medibank Private · Healthcare · as Solution Architect

    Designed secure access service edge architecture for 45 offices and remote workforce, improving security posture and reducing branch circuit costs by 38%.

    Cisco UmbrellaViSD-WANCisco ISEZscaler integration

Beyond the day job

Skills and experience from outside the day job — community, volunteering, hobbies and more.

  1. Women in Tech Mentor
    Teaching / mentoring
    Tech Girls

    Regular mentor for young women entering technology and engineering careers.

    CommunicationLeadershipMentoring
  2. Canberra Emergency Services Volunteer
    Volunteering
    ACTSES

    Volunteer with the ACT State Emergency Service providing radio communications and network support during emergencies.

    Crisis ManagementRadio CommunicationsTeamwork under pressure

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