Yusuf Kapoor

About

Yusuf Kapoor is a Senior Network Engineer at Data#3 with deep expertise in Cisco infrastructure, including Catalyst switching, Meraki, CWLAN, and SD-WAN technologies. With over 23 years of experience spanning telcos, manufacturing, energy utilities, and professional services, he specialises in designing, implementing, and supporting complex enterprise networks. Yusuf recently led a national SD-WAN refresh for a major Australian retailer, modernising connectivity across 300+ stores.

Experience

1. 2019-03 — Present

   Current
   Senior Network Engineer

   Data#3

   Provide advanced network support and project delivery for enterprise clients across Australia with focus on Cisco and Meraki solutions.

   • Lead technical resource for SD-WAN and wireless modernisation programs
   • Mentor junior engineers on Catalyst and Meraki best practices
   • Deliver 3rd level escalation support for critical infrastructure
2. 2014-06 — 2019-02
   Network Specialist

   Telstra

   Designed and supported carrier-grade IP networks and enterprise customer solutions in the telco sector.

   • Managed national backbone network operations for major corporate clients
   • Implemented MPLS and QoS solutions for high-availability services
3. 2010-01 — 2014-05
   Senior Network Engineer

   Boeing Australia

   Supported manufacturing and defence-related network environments with stringent uptime and security requirements.

   • Led network refresh projects across multiple Australian sites
   • Integrated wireless solutions for factory floor operations
4. 2006-04 — 2009-12
   Network Engineer

   Energex

   Delivered network engineering services for Queensland's largest electricity distributor (Energy & Utilities).

   • Designed and maintained SCADA and corporate network separation
   • Implemented Cisco wireless for field workforce mobility
5. 2003-02 — 2006-03
   Network Consultant

   Deloitte Australia

   Provided network consulting services to professional services and client organisations.

   • Conducted network assessments and design for large transformation programs
   • Delivered Cisco-based solutions for financial and government clients
6. 2001-07 — 2003-01
   Junior Network Engineer

   Optus

   Early career role supporting telco operations and customer networks.

   • Gained foundational experience in Cisco routing and switching
   • Supported 24x7 network operations centre

Projects

1. National SD-WAN Refresh

   2022-05 — 2023-11
   National Retail Group · Retail · as Lead Network Engineer

   Successfully migrated 320+ retail stores to a centralised SD-WAN fabric, reducing branch WAN costs by 38% and improving application performance by 65%.

   Cisco Viptela SD-WANMeraki MXCatalyst 9000Cisco DNA Center
2. Wireless Site Modernisation

   2021-02 — 2022-04
   Energy Queensland · Energy & Utilities · as Network Engineer

   Deployed enterprise wireless across 45 substations and depots, enabling secure mobile workforce access and reducing field service ticket resolution time by 22%.

   Cisco Catalyst 9800 WLCCWLAN 9130 APsISEDNA Center
3. Catalyst 9000 Network Refresh

   2020-08 — 2021-01
   Pacific Manufacturing Ltd · Manufacturing · as Senior Network Engineer

   Replaced end-of-life infrastructure across three manufacturing plants, achieving zero unplanned downtime during cutover and improving network availability to 99.98%.

   Cisco Catalyst 9300/9400StackWiseMeraki Dashboard802.1X
4. Meraki Cloud Migration

   2017-09 — 2018-12
   Telstra Enterprise · Telco · as Network Specialist

   Migrated 120 enterprise customer sites to Meraki cloud management, reducing operational overhead by 45% and improving visibility into network performance.

   Cisco Meraki MS/MSXMR WirelessCisco UmbrellavManage
5. Corporate WAN Optimisation

   2007-05 — 2008-03
   Energex · Energy & Utilities · as Network Engineer

   Implemented WAN optimisation across 60+ sites, improving application response times by 55% for critical SCADA and ERP systems.

   Cisco ISR RoutersWAASCatalyst 3750QoS Policies
6. Global Client Network Assessment

   2004-11 — 2005-08
   Deloitte Digital · Professional Services · as Network Consultant

   Conducted comprehensive network assessments for 8 major clients, identifying optimisation opportunities that delivered combined annual savings of over $1.2M.

   Cisco PrimeNetFlowWireless Site SurveyCatalyst 3850

Beyond the day job

Skills and experience from outside the day job — community, volunteering, hobbies and more.

1. STEM Mentor

   Volunteering
   Brisbane Youth Tech Program

   Guide high-school students interested in networking and IT careers through hands-on workshops.

   community engagementknowledge transfermentoring
2. Cricket Club Committee Member

   Sport / coaching
   Western Suburbs Cricket Club

   Manage club facilities and coordinate maintenance of grounds and equipment.

   facilities managementproject coordinationstakeholder management

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