Adrian Joshi

About

Adrian Joshi is an experienced Adoption & Change Lead specialising in Microsoft 365 Modern Work solutions. He focuses on driving effective end-user adoption of Teams, Viva, and Copilot through structured change management, champion networks, and data-driven engagement strategies. With a background spanning telco, government, and higher education, Adrian brings deep expertise in ProSci/ADKAR methodologies to deliver measurable business outcomes.

Experience

1. 2022-03 — Present

   Current
   Adoption & Change Lead — Modern Work

   Data#3

   Leading adoption and change management programs for Microsoft 365 Modern Work tools across enterprise clients in Western Australia and nationally.

   • Designed and implemented adoption frameworks for Teams, Viva Insights, and Copilot for M365
   • Established and nurtured champion networks for multiple tier-1 clients
   • Developed post-go-live telemetry dashboards adopted as standard practice
2. 2019-06 — 2022-02
   Change Management Consultant

   Western Australia Department of Health

   Led digital workplace transformation change programs for a major state government health department.

   • Managed adoption of Microsoft 365 across 25,000+ clinical and administrative staff
   • Created comprehensive learning paths and executive communication strategy
   • Achieved 82% sustained adoption rate within 6 months of go-live
3. 2016-11 — 2019-05
   Organisational Change Manager

   Curtin University

   Directed change management for university-wide digital collaboration platform rollout.

   • Successfully transitioned 45,000 students and staff to Microsoft Teams environment
   • Built and managed a 180-member champion network across all faculties
   • Implemented adoption measurement framework that reduced support tickets by 45%
4. 2013-04 — 2016-10
   Business Transformation Lead

   Telstra

   Led change initiatives for enterprise customers transitioning to cloud collaboration solutions.

   • Supported adoption programs for major energy and manufacturing clients
   • Developed industry-specific change playbooks for Telstra's Microsoft partnership
   • Managed change for multiple large-scale UC migrations
5. 2009-02 — 2013-03
   Change Analyst

   Accenture

   Early career role focused on technology adoption and process transformation projects.

   • Delivered change management for manufacturing and utilities sector clients
   • Conducted impact assessments and stakeholder analysis for large ERP implementations

Projects

1. Enterprise Teams & Viva Adoption

   2023-11 — 2024-08
   Alcoa Australia · Manufacturing · as Adoption Lead

   Drove adoption across 4,500 employees at mining and refining sites. Improved cross-site knowledge sharing and reduced operational meeting times by 25%.

   Microsoft TeamsViva ConnectionsCopilotSharePoint Online
2. ECU Digital Workplace Transformation

   2023-05 — 2024-02
   Edith Cowan University · Higher Education · as Lead Change Manager

   Successfully migrated 32,000 users to new digital workplace. Achieved 91% active usage of Teams within 4 months and established a sustainable champion network of 120 members.

   Microsoft 365TeamsViva EngagePower PlatformSharePoint
3. Modern Collaboration Platform Rollout

   2022-08 — 2023-04
   Western Power · Energy & Utilities · as Adoption & Change Lead

   Increased field and office worker collaboration efficiency by 37%. Reduced email volume by 28% and established real-time telemetry dashboard used by executive leadership.

   Microsoft TeamsViva InsightsCopilot for M365Power BI
4. Clinical Collaboration Modernisation

   2020-09 — 2022-01
   Government of Western Australia - Department of Health · Healthcare · as Change Management Consultant

   Delivered change program supporting 28,000 clinical staff. Reduced training completion time by 40% through targeted learning paths and achieved 85% adoption of new communication tools.

   Microsoft 365TeamsViva LearningEndpoint Manager
5. UWA Microsoft 365 Adoption Acceleration

   2017-03 — 2018-11
   University of Western Australia · Higher Education · as Organisational Change Manager

   Achieved 88% user adoption rate post-migration for 38,000 users. Established ongoing governance and post-go-live support model still in use today.

   Microsoft TeamsVivaOneDriveYammer (Viva Engage)
6. M365 Champion & Adoption Program

   2014-06 — 2015-12
   Optus · Telco · as Change Lead

   Designed and delivered internal and customer-facing adoption programs. Resulted in 76% increase in Teams usage across enterprise customer base within one year.

   Microsoft 365TeamsViva InsightsPower Automate

Beyond the day job

Skills and experience from outside the day job — community, volunteering, hobbies and more.

1. Board Member & Treasurer

   Volunteering
   Perth Indian Community School

   Volunteers as treasurer managing finances and community engagement for a not-for-profit cultural education organisation.

   Community EngagementFinancial GovernanceStakeholder Management
2. Career Mentor, Australian Computer Society WA Branch

   Teaching / mentoring
   Australian Computer Society

   Provides regular mentoring to early career IT and digital transformation professionals.

   Career CoachingLeadership DevelopmentMentoring
3. Club President

   Speaking
   Toastmasters

   Leads a local Toastmasters club — coaches members on public speaking and chairs meetings.

   CoachingFacilitationPublic Speaking

Peer endorsements

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